Prophit.ai Fulfillment Policy

Conditions for Refunds:

• Software is defective or does not perform as described.
• Customer cancels the subscription within the first 14 days.

Refund requests must be made within 30 days of purchase.

Process:

Contact our support team via email at support@prophit.ai

Provide your order number and reason for the refund request.

Approved refunds will be processed within 7-10 business days.

Access Methods:

Our software is delivered electronically via cloud-based access. Customers will receive login credentials and instructions upon purchase.

Delivery Timeframe:

Access to the software is granted immediately upon purchase confirmation.

Support:

Customers will receive a welcome email with support contact information and resources to get started.

Conditions for Returns:

As a SaaS product, returns are not applicable. However, customers can cancel their subscription as per our cancellation policy.

Subscription Services:

Customers can cancel subscriptions at any time via their account settings on our website. Cancellations will take effect at the end of the current billing cycle.

Order Cancellations:

Orders can be canceled before they are processed. Contact our support team via email at support@prophit.ai or call us at +1-800-123-4567 to request a cancellation.

Product Restrictions:

Certain features may have restrictions due to local regulations. These restrictions will be clearly indicated on the product page.

Service Restrictions:

Our services are subject to availability and may not be offered in certain regions.

Data Collection:

We collect personal data necessary for processing orders, providing services, and improving customer experience.

Data Usage:

Data is used for order fulfillment, customer support, marketing (with consent), and compliance with legal obligations.

Data Protection:

We implement industry-standard security measures to protect your data. Detailed privacy policy can be found at Privacy Policy.

Our office address is:

Prophit.ai, Inc.
6815 Euclid Ave
Cleveland, OH 44103
USA

Conditions:

All promotions, discounts, and trial conditions will be clearly displayed on the relevant pages. Customers will have access to terms and conditions before participating.

Security Standards:

Our website uses HTTPS and complies with PCI DSS standards to ensure secure transactions. Payment information is processed safely in compliance with industry standards.

Customer Assurance:

We handle customer payment information with the highest security measures.